Frequently Asked Questions

1. Do you deliver nationwide in Nigeria?

Yes. We deliver across Nigeria through trusted third-party logistics partners. Delivery timelines depend on destination and courier operations.

2. How do I place an order?

Browse products, add items to cart, and complete checkout. Once payment is confirmed, your order enters processing and dispatch workflow.

3. How long does delivery take?

Orders are typically processed within 1 to 3 business days. Delivery usually takes 2 to 7 business days depending on location.

4. Can I track my order?

Yes. Dispatch updates and available tracking details are shared after your order leaves our hub.

5. Do you accept payment on delivery?

No. Orders are processed after successful payment confirmation.

6. Do you accept returns or refunds?

Because seeds are sensitive products, returns are generally not accepted after dispatch. If there is a delivery issue or mismatch, contact support within 24 to 48 hours for review.

7. How do you handle damaged deliveries?

Contact us promptly with your order number and clear photos where applicable. We review each case and provide fair resolution where validated.

8. Are your seeds GMO?

No. We do not sell GMO seeds. Our sourcing follows quality and regulatory expectations for our market.

9. Can schools or community groups order in bulk?

Yes. We support school, NGO, and community grower orders. Use the contact page for bulk requests and planning support.

10. Do you ship outside Nigeria?

At the moment, we ship within Nigeria only.

11. How should I store seeds after purchase?

Store seeds in a cool, dry place away from direct sunlight and moisture. Proper storage supports stronger viability and better germination outcomes.

12. How can I contact support quickly?

Use the Contact Us page for order, delivery, or product questions. Our team prioritizes active order-related concerns.